OUR STORES

VISIT OUR NEW
STORE IN MYKONOS

Mykonos Click and Collect

Hours: 24/7

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We make every effort to ensure that product images and descriptions on Simha Kosher accurately reflect the items you receive. However, due to packaging updates or differences in supplier batches, some products may vary slightly in appearance (e.g., label design, color tone, etc.).
Rest assured, the quality, quantity, and specifications of the product will always match what is described.

If you ever receive a product that seems significantly different, please contact us at simha@simhakosher.com, and we’ll be happy to assist you.

Where can I view my sales receipt?

Your sales receipt (invoice) is automatically sent to your email address after completing your purchase on simhakosher.com

If you did not receive it or need another copy, please check your spam folder or contact us at simha@simhakosher.com, and we’ll resend it to you.

How can I return an item?

To request a return, please email us at simha@simhakosher.com within 14 days of receiving your order.

Note: Perishable items are non-returnable unless damaged or incorrect.

For full details, visit our Return Policy.

Where can I ship my order?

We currently offer:

  • Delivery across Mykonos (€35 flat rate)

  • Click & Collect from our location in Mykonos (free)

  • Shipping to other areas in Greece upon request

For nationwide shipping, please contact us at simha@simhakosher.com before placing your order.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS