Simha Luxury Kosher Experience (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, store, use, and share your personal data when you visit our website https://simhakosher.com (“Site”).

1. Data Controller

Simha Kosher
Email:simha@simhakosher.comBased in: Greece
For GDPR purposes, we are the “Data Controller” of your personal data.

2. What Data We Collect

We may collect and process the following categories of personal data:

  • Identity & Contact Data: Name, email, phone number, shipping and billing address.

  • Payment Data: Collected via secure third-party processors. We do not store full card details.

  • Technical Data: IP address, browser type, time zone, location, device, operating system.

  • Usage Data: Your interaction with our site (pages visited, time on page, etc.).

  • Marketing & Communication Data: Your preferences in receiving marketing communications.

3. How We Collect Data

  • Directly from you (e.g. order forms, newsletter sign-up)

  • Automatically through cookies and tracking technologies

  • From third parties such as Google and Meta (Facebook)

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your data under the following legal bases:

  • Performance of a Contract: To fulfill your order

  • Legitimate Interests: To analyze and improve our services

  • Legal Obligation: For tax and accounting compliance

  • Consent: For marketing and analytics (where applicable)

5. How We Use Your Data

  • To process and fulfill your orders

  • To send order confirmations and delivery updates

  • To personalize your shopping experience

  • To improve our website and services through analytics

  • To send marketing emails (only with your consent)

6. Cookies & Tracking Technologies

Our site uses cookies to improve your experience and for analytics and advertising purposes.

Types of Cookies We Use:

  • Essential Cookies: Required for site functionality

  • Analytics Cookies: Google Analytics to measure performance

  • Marketing Cookies: Facebook Pixel for personalized ads

  • Preference Cookies: To remember your settings

Managing Cookies:

You can manage or block cookies via your browser settings.
For EU visitors, a cookie consent banner is shown to opt-in or opt-out of tracking cookies.

7. Sharing Your Data

We may share your data with:

  • Service Providers: Payment processors, shipping carriers, hosting services

  • Analytics & Advertising: Google, Meta (Facebook), subject to their own privacy policies

  • Legal Authorities: If required by law

We do not sell your personal data.

8. International Transfers

Some third-party services (like Google or Meta) may transfer your data outside the EU. We ensure such transfers are compliant with GDPR (e.g., via Standard Contractual Clauses).

9. Data Retention

We retain your data only for as long as necessary for the purposes described:

  • Orders: up to 6 years for tax/accounting

  • Marketing: until you withdraw your consent

  • Analytics: typically 26 months or per your browser settings

10. Your Rights Under GDPR

You have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority (e.g., Hellenic DPA)

To exercise your rights, email simha@simhakosher.com

11. Security

We use SSL encryption and other safeguards to protect your personal data.